Stronger, Faster AI Outcomes:
Moving from AI Experiments to AI Success in the Contact Centre and Beyond
09 April, 10.00am GMT / 11.00am CET
IN PARTNERSHIP WITH
In today’s competitive environment, forward-thinking brands are looking
to redefine every relevant Customer interaction to improve service quality, customer experience, compliance, and employee performance.
Since hiring more workers is not sustainable, organizations need AI-powered platforms to help them achieve their strategic objectives and quickly realize significant ROI.
The problem is, no one can afford to wait weeks, or even months, for results. So, how do you increase automation in your CX strategy and lower costs, all while elevating CX? How do you deliver AI outcomes now to solve your most pressing automation challenges in the contact centre and beyond?
Join Verint as we explore stronger, faster outcomes with AI. Share your own experiences and discuss best practice with industry peers in this Digital Showcase.
Discussion topics
What’s most important
to get right when
implementing
AI into your
contact centre?
What proven methods
are working to
improve employee
performance?
How can we drive
standardization and
consistency across
business units?
Agenda
*timings in GMT
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by David McGrath, Presenter and Editor at GDS
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Stronger Faster AI Outcomes: Moving from AI Experiments to AI Success in the Contact Centre and Beyond by Stephen Bell, VP Solutions Consulting EMEA at Verint
-
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with Audience Participation
-
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by Stephen Bell, VP Solutions Consulting EMEA at Verint
-
by David McGrath, Presenter and Editor at GDS
Focus Priorities
Seamless self-service
Double Agent Capacity
Insightful Interactions
Future-Ready Workforce
Join us for this exciting
Verint event!
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Verint Systems Inc., founded in 1994 and based in Melville, NY,
is a global leader in AI-powered customer engagement and experience automation.
Serving over 10,000 clients in 175+ countries, its open platform integrates AI, analytics, and automation to optimize customer interactions across industries like finance, retail, and telecom. Verint enhances workforce efficiency and service quality, earning recognition for AI-driven innovation.
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